Privacy Policy

Personal Data Protection Policy of Mapi Go Travel Agency

1. Our Purpose and Legal Compliance

The purpose of this Privacy Policy is to provide clear and transparent information regarding the guidelines of Mapi Go Travel Agency in relation to the protection of personal data, in strict compliance with Law No. 29733 – Personal Data Protection Law and its Regulations, approved by Supreme Decree 003-2013-JUS. Our commitment is to ensure full compliance with these regulations.

2. Fundamental Principles

At Mapi Go Travel Agency, we are committed to following the basic principles established by law throughout the entire process of handling the personal data you entrust to us.

3. Our Commitment to Your Privacy

By browsing our website and requesting our services, you acknowledge and agree to this policy.

Your privacy is our priority. The information we collect is solely intended to provide you with exceptional and personalized travel experiences. We are committed to actively protecting your data through robust security measures to prevent theft, loss, unauthorized access, or disclosure.

We will never share your contact information with external advertisers. We are committed to safeguarding your phone number and email address, as we understand the value they hold for you and appreciate the trust you place in us.

4. What Personal Information Do We Collect?

We collect the personal information necessary to identify you as our client and manage your trip safely and efficiently. This may include:

  • Contact details: Full name, country of residence, phone number, and email address.
  • Booking information: Once an itinerary is confirmed, we may request passport details such as legal full name, passport number, expiration date, etc.
  • Emergency information: Details of a contact person to be used in case of emergency.

5. How Do We Obtain Your Information?

We generally obtain your information through forms on our website or during the trip booking process. We will always process your data legally, legitimately, and with your full consent.

In addition, our website uses “cookies” to improve your browsing experience and better understand the type of trips you are interested in.

6. Security Measures

The security of your information is fundamental to us.

  • Secure transmission: When you submit confidential information (such as credit card details) through our website, it is encrypted and transmitted securely. You can verify this by looking for the padlock icon in your browser or the “https” at the beginning of our website address.
  • Secure storage: While we use encryption for data transmission, we also protect your information once it is received. Access to your data is restricted and only available to staff members who need it to perform a specific job (billing or customer service). The computers and servers where we store your personal data are kept in a secure environment.

7. Updates to this Policy

This policy may be updated periodically. All modifications will be published on this same page for your reference.